Privacy Policy

When you visit, shop, or interact with Spiritual Studio, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: We do not store card details. Payments are processed securely via third-party gateways (Razorpay / Stripe).
• Usage Data: Pages visited, time spent, device type, browser type, and IP address via cookies and analytics tools.
• Communications: Any messages, emails, or enquiries you send us.

We use the information collected for the following purposes:

• To process and fulfil your orders.
• To send order confirmations, shipping updates, and support communications.
• To personalise your shopping experience and show relevant product recommendations.
• To send newsletters and promotional offers — only if you have opted in.
• To analyse website performance and improve our services.
• To comply with legal obligations and prevent fraud.

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how our site is used.

You can control cookie settings through your browser. Please note that disabling cookies may affect some features of the website.

• Essential cookies: Required for the site to function (cart, session).
• Analytics cookies: Help us understand visitor behaviour (Google Analytics).
• Marketing cookies: Used to show relevant ads on other platforms.

We do not sell or rent your personal data. We may share it with trusted third parties only as needed:

• Shipping partners: To deliver your order (Delhivery, BlueDart, etc.).
• Payment gateways: To securely process transactions.
• Marketing platforms: Email tools like Mailchimp (only if you have opted in).
• Legal authorities: If required by law or to protect our rights.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for accounting and compliance purposes.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, email us at hello@spiritualstudio.in.

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.